All oral and written statements, offers, quotations, sales, supplies, deliveries and/or agreements and all related activities of Arpa Industriale S.p.A. are governed by Arpa Indusriale S.p.A.'s 's General Terms and Conditions which can be found and downloaded from the website www.arpaindustriale.com. All the related activities of the other companies of Arpa Group (Arpa France S.A.R.L. - . Arpa Iberica S. L.S.U. - Arpa Nederland B.V - Arpa UK Ltd. - Arpa USA ltd) are governed by the relevant General Terms and Conditions. 
A copy of these general Terms and Conditions will be provided free of charge on request. All general terms and conditions other than the conditions mentioned above are explicitly dismissed and do not apply, regardless of whether such terms and conditions are referred to on requests for offers, offer confirmations, stationery and/or other documents of the other party. 

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